As I said last time, I placed and order with SimplySoap. I ordered the Wylde Faerie sampler. They did notify me of both my purchase and that they sent it. On the day of delivery the package nor the delivery notice arrived. After several phone calls and a trip to the post office I was dumbfounded as to where my package could be.
The mystery was solved with an e-mail to SimplySoap. They had accidentally sent it to my billing address instead of my shipping address. After checking the mail at home (which we rarely check), I found the delivery notice. The next day I went to the post office and picked up my package.
When I opened the package I received a surprise. They had sent me the Wylde Wytch sampler instead of the one I ordered! I notified SimplySoap and they were very polite and helpful. So my correct order will be in the mail on Monday for no extra charge. They were kind enough to let me keep the Wylde Wytch sampler for the trouble.
Even though it was because of the order mishap, conversing with Carol Ochs (the soap maker of SimplySoap) was enjoyable. As I mentioned before she was more then polite and her personally really shone through in her e-mails. They were not dry responses from a company, but lively and personalized replies from a woman that clearly is a fun soul. I plan on purchasing from her again and as my Mother has a Flower and Gift Shop, having my Mother start a wholesale account with SimplySoap. From the scent and look of the samples I have so far, they would be a wonderful product to stock in the store.
I'll let you all know how the soaps are when used next time. 'Til then!
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